United Bank for Africa (UBA) Plc has been recognised as the winner of the African category at the 2026 Banker Technology Awards, earning international acclaim for its groundbreaking innovations in digital payments, e-business, and the use of artificial intelligence to power seamless cross-border banking across more than 20 African markets.
Newsonspot reports that the prestigious Banker Technology Awards attracted nearly 200 submissions across 17 regional and product categories, highlighting how financial institutions around the world are increasingly leveraging technology to transform payments, compliance, lending, and customer engagement.
According to the award organisers, UBA distinguished itself by placing technology at the heart of its growth strategy across Africa. The Banker noted that the bank has strengthened its position as a leading digital operator, particularly through its advancements in cross-border transfers, AI-driven customer engagement, and e-business solutions.
A key factor behind the recognition is UBA’s integration of Leo, its artificial intelligence-powered chatbot, with the Pan-African Payment and Settlement System (PAPSS). The innovation enables customers to send money across African borders in local currencies through a simple conversational interface, making transactions faster and more convenient.
Receiving the award on behalf of the bank, UBA’s Executive Director Designate for Digital Banking, Emmanuel Lamptey, reaffirmed the institution’s vision of creating a fully digitised banking ecosystem across the continent.
He said, “Africa’s financial future will not be built on branches or borders. It will be built on intelligence, interoperability, and trust at scale.”
In addition to the award, UBA has unveiled a newly upgraded version of its RedApp mobile banking platform. The redesigned application offers a faster, more user-friendly, and intuitive digital banking experience for customers across its markets.
Speaking on the relaunch, the bank’s Group Head of Brand, Marketing and Corporate Communications, Alero Ladipo, described the upgraded RedApp as another milestone in UBA’s commitment to delivering world-class digital banking services.
According to her, the application has been redesigned around customers’ everyday banking needs, providing a cleaner interface, improved speed, seamless fund transfers, and access to enhanced features that make managing finances easier than ever.
She encouraged customers to download the upgraded RedApp https://on.ubagroup.com/redapp. from the Google Play Store and Apple App Store to enjoy the improved experience.
UBA remains one of Africa’s largest financial institutions and employers, with over 25,000 employees serving more than 45 million customers globally. The bank operates in 20 African countries, as well as the United Kingdom, the United States, France, and the United Arab Emirates, providing retail, commercial, and institutional banking services while promoting financial inclusion through cutting-edge technology.
