The Federal Competition and Consumer Protection Commission (FCCPC) has commenced an investigation into Uber’s abrupt exit from Nigeria, with particular attention on how the ride-hailing company handled unfulfilled services to customers.
Newsonspot reports that FCCPC Chief Executive Officer, Tunji Bello, disclosed this on Sunday, saying the Commission was examining the circumstances surrounding Uber’s departure from the Nigerian market.
According to Bello, the investigation would focus especially on issues involving services customers had paid for or were yet to receive.
Read This: https://newsonspot.com.ng/2026/09/02/ubers-12-year-nigeria-journey-ends-as-company-makes-major-move/
Uber announced on September 2 that it would wind down its operations in Nigeria and Uganda with immediate effect, describing the decision as part of a broader restructuring of its global business.
The development has opened opportunities for rival ride-hailing platforms, including Bolt and inDrive, which have indicated plans to expand their presence and capture a larger share of the Nigerian market.
Uber’s exit also came alongside a global restructuring that involved the company cutting more than 3,000 jobs as it seeks to reduce management layers and refocus spending on its core operations.
The company had faced several challenges in Nigeria over the years, including protests by drivers over fares, commission rates and working conditions.
The FCCPC’s probe is expected to determine whether Uber adequately addressed its outstanding obligations to customers before ending its Nigerian operations.
